FREQUENTLY ASKED QUESTIONS
You have questions and we have answers. If what is provided below is not enough or you need more information, please contact us directly via e-mail (info@gatewaymetallizing.com) or by phone (314)481-1099. Thanks!
WHAT IS THE MINIMUM ORDER QUANTITY?
We do not have a set minimum order quantity. Whether you need one custom part or a larger batch of parts, we are equipped and staffed to help address our customers' needs. For one-off (or highly customized) pieces, we suggest contacting us directly to discuss further to confirm details before proceeding.
WHERE DO YOU SHIP?
We proudly ship across the United States and offer a range of reliable shipping options to ensure your order(s) arrives on time. If you're located internationally, we're happy to work with you to arrange shipping options— just get in touch with us, and we’ll do our best to accommodate your needs.
WHAT IS YOUR STANDARD LEAD TIME?
Our standard lead time is 4–6 weeks, depending on the type and scale of the project. And typically we do ship much quicker than stated dates. We understand that some timelines are tighter than others, so we’re happy to discuss expedited options when possible. Let us know your deadline, and we will do our best to accommodate it.
CAN YOU HANDLE LARGE-VOLUME & REPEAT ORDERS?
Yes — we handle everything from one-off custom parts to high-volume production runs into the thousands. Our shop is well-equipped for production work, and we take great pride in delivering consistent quality parts at competitive prices. Whether it's a single prototype or a recurring order, we're ready to support your needs efficiently.
HOW DO I REQUEST A QUOTE?
You can contact us directly at info@gatewaymetallizing.com. We are happy to quote from a drawing or print, or if we can serve you better in-person, we can come on-site to review the parts in person if needed. Just reach out and let us know how we can help—thank you!
WHAT IS METALLIZING?
Metallizing, also known as thermal spraying, is a process where a thin layer of metal is applied to a substrate to protect it from wear, corrosion, or other environmental factors. The process involves heating a metal material (like zinc or aluminum) and then spraying it onto the surface of the object being coated. This coating can provide protection against corrosion for extended periods.
WHAT OTHER SERVICES DO YOU OFFER?
We provide a full range of machining and fabrication services to support projects of all sizes. Our CNC machining delivers precision parts with tight tolerances, while our welding and fabrication team handles custom builds and structural work. We also perform manual repairs for older or specialty equipment. Need components? We can source belts, bearings, and other hard-to-find parts. For design and development, we offer prototyping and 3D printing to bring ideas to life quickly. Our shop is also equipped for plasma cutting and sandblasting for surface prep or cleaning. For more details, visit our Services page.